Keep your store running without keeping a dev team on payroll

We provide ongoing maintenance and support for Shopify and Shopify Plus stores—handling updates, fixes, and improvements so your team can focus on running the business. Whether you need a few hours a month or a dedicated partner for continuous development, we keep your store stable, secure, and moving forward.

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The Problem & The Suntek AI Approach

Common Shopify challenges and how Suntek AI solves them at scale.

The Problem

The Problem

After launch, Shopify stores often become harder to manage. Updates break functionality, quick fixes create technical debt, and growing requests slow teams down — making the store fragile over time.

The Approach

The Approach

We provide ongoing, retainer-based support from developers who know your store. We handle updates, fix issues quickly, and continuously improve performance as Shopify evolves.

The Result

The Result

A streamlined B2B channel that buyers enjoy using and your team can manage efficiently—without constant manual intervention.

What Our Clients Say

See what AI can do for your store—without the enterprise price tag.

Frequently asked questions

Got questions? We’ve answered the most common ones here.

What if we're locked into a retainer but don't use all the hours?

Unused hours roll over for a limited period, and we'll work with you to right-size your plan if it's consistently too large. We'd rather have a retainer that fits your actual needs than one that collects dust.

How quickly can you respond to urgent issues?

For critical issues—checkout broken, site down, security concerns—we respond within hours, not days. Routine requests typically get addressed within 1–2 business days depending on complexity and your retainer tier.

Do we need to be involved in day-to-day maintenance?

No. We handle routine maintenance independently and only loop you in when decisions are needed or we spot something that requires your input. You'll receive regular updates on what we've done, but you don't need to manage the process.

What if we decide to move support in-house later?

We document everything we do. If you eventually hire internal developers or switch partners, we'll provide a full handoff including codebase documentation, known issues, and institutional knowledge. You're never locked in

Ready for Reliable Shopify Support?

If you're tired of chasing freelancers or watching your store slowly accumulate problems, a maintenance retainer might be the right fit. We're happy to look at your current setup and talk through what level of support makes sense for where you are now.
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